1.Q: Is this original?
A: All our products are original.
2.Q: What is the product version?
A:All our products are international version with English menu.For Special Products,we will note in the product description.
3.Q: Do you have any warranty?
A:We offer you ONE year warranty for each product.
4.Q: When you will send?
A: Normally we will send in 3 days (Except the holidays and weekends)
If you have any question,please feel free to contact us.
Thank you for coming YI Official Store!
Returns If your product is defective or doesn’t work properly, let us know and we’ll send you a replacement one. Non-returnable items include items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling. Furthermore, we do not accept returns for items which are not broken, or delivered incorrectly. Refunds We believe in our products so much that we offer a 30 day No-Hassle refund policy. If you’re unhappy about your purchase, send us the product back and we’ll refund your money immediately. Cancellations We can give you a refund unconditionally if you cancel your purchase within 24 hours.
Read the full return guarantee agreement.
We proudly offer FREE worldwide shipping via ePacket for non-bulky goods! Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 20 business days. Please consider any holidays that might impact delivery times.